Packages are generally dispatched within 2 days after receipt of payment and are shipped via courier service of our choice.
To try and make our charges transparent and simple - we have a standard postage and packing charge of $6 for all packages.
All orders placed must be in multiple of 6 boxes e.g 6, 12, 18 (you can mix and match any product).
Boxes are amply sized and your items are well-protected.
When you spend more than $39 you will automatically receive free postage on your order.
If your item is damaged, or you are unhappy with our products our official returns policy in our Terms & Conditions is 21 days. Please use the contact us page to advise us if you wish to return any of our products.
All our products have a 21 day money back guarantee. All of our pods come in boxes of ten capsules, you may open a box and use a maximum of one of the ten capsules if you wish to return that box for a refund. If you use more than one capsule of the box you are returning the value of that box will not be refunded. You are responsible for returning the goods to us if requested. We will provide you with a refund within 30 days. The refund will be made by bank transfer or by crediting your card via Paypal. The refund will cover the goods but not post and packing.